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Personal data processing

This document on personal data processing (“Personal Data Processing”) regulates the processing of the personal data provided by users (the “User” or the “Users”) of the www.momentum.bbva.com website (the “Website”), owned by BANCO BILBAO VIZCAYA ARGENTARIA, S.A. (“BBVA”). You can consult the information on BBVA in Legal Notice and Terms of Use.

Content and acceptance

This document on Personal Data Processing aims to provide information on how BBVA collects, processes and protects the personal data obtained through the Website so Users can freely and voluntarily decide whether they wish to provide their personal data through this Website.

By logging onto and using this Website the Users fully accept the present document on Personal Data Processing, and undertake to comply completely with the terms and conditions contained therein. Users are therefore advised to carefully read this document on Personal Data Processing each time they intend to use the Website, as it may undergo changes.

This document on Personal Data Processing is valid solely for the personal data obtained on the Website, and does not apply to any information collected by third parties on other websites, even if they are linked by the Website.

Party responsible for the personal data file and processing

In accordance with Act 15/1999, dated December 13, on the Protection of Personal Data and its implementing regulations, Users are hereby informed that the data obtained through the Website and/or any data collection forms on the Website will be added to the personal data files owned by BANCO BILBAO VIZCAYA ARGENTARIA, S.A. (“BBVA”) with registered office at Plaza de San Nicolás, 4, 48005 Bilbao (Vizcaya), in order to enable the Users' navigation on the Website; and where applicable, and for the purposes stated in each form included on the Website.

BBVA guarantees the confidentiality of the personal data provided and its compliance with all the regulations applicable to this effect.

To ensure the information provided is always up to date and contains no errors, the Users must notify any possible changes in their personal data as soon as they occur.

By clicking the “Send” (or equivalent) button on these forms, the Users declare that the information and the data provided therein are accurate and truthful.

Data surrender

BBVA will not pass on the Users' personal data to third companies without obtaining their prior consent, unless the surrender of their data is necessary for maintaining the relationship with the Users, in which case they will be informed beforehand of this fact.

In any case, when the surrender is not required to maintain the relationship with the Users, BBVA will notify the users on the data collection forms of the purpose of the processing and the identity or sectors of activity of the possible parties to whom the personal data are to be surrendered, previously offering Users the option of accepting to surrender their data or not, according to the purpose.

Commercial Communications

The Users are hereby notified that BBVA may collect their consent via the data collection forms to send them commercial communications. If they give their consent by marking the box shown on the data collection forms, BBVA may contact Users by regular mail, email, SMS, or any other equivalent electronic communications channel, to send commercial communications on their products and/or services or, as the case may be, on the products and/or services of identified third parties or parties in the sectors indicated in the corresponding box.

In any case, the Users are under no obligation to receive the aforementioned advertising and information, and can indicate this either by marking the corresponding box on the form or by subsequent notification. If at any particular moment Users do not wish to continue receiving this kind of communications, they may revoke their consent by sending notification to the following address: info.momentum@momentum.bbva.com, providing a copy of a document accrediting their identity, or else by using the link enabled for this purpose in the commercial communications they receive.


As with other websites with commercial content, this Website uses the technology known as cookies. The Cookies Policy contains detailed information on how BBVA uses cookies. You can see the Cookies Policy here.


BBVA hereby informs you that Users may revoke their consent to the processing of their data at any time by sending notification to info.momentum@momentum.bbva.com.


The Website may contain links to other websites. Please be aware that BBVA is not responsible for the privacy and data processing of other websites. This Personal Data Processing document applies exclusively to the information collected on the Website. We recommend that you read the data processing policies of any other websites you link to from our Website or that you visit by any other means. You can also obtain information on our links policy in our Legal Notice.


Any personal data collected by BBVA through the Website or through its communications with Users will be treated with the utmost confidentiality, and BBVA undertakes not to disclose them, and guarantees its duty to safeguard them by adopting all necessary measures to avoid their alteration, loss and unauthorized processing or access, as set out in applicable legislation.


BBVA has put in place and maintains the highest levels of security as required by law to protect the Users' personal data against incidental loss and access and unauthorized processing or disclosure, in consideration of the state of technology, the nature of the data stored and the risks they are exposed to.

Exercise of rights

The Users may at any time exercise their rights to access, rectify, cancel or oppose the processing of their personal data by sending a notice in writing, enclosing a copy of a document accrediting their identity, to the following email address info.momentum@momentum.bbva.com.

Users can contact BBVA at this same address for any queries related to this Personal Data Processing document.